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On-Line Shopping 2021 (UK Only Customers)  


This On-Line buying service is for UK PayPal account holders or Credit/Debit card payments only. Our regular ('off-line') account holders should order from Elkay in the usual way (Phone, Fax, post, email etc).

Any customer can use the Shopping Basket method (and receive free delivery - subject to order value and location) but at published Elkay web prices and payment as above.

FREE NEXT DAY DELIVERY (ON-LINE only) When shopping on-line ONLY, orders over £50 going to a UK mainland address, delivery is FREE (not Northern Ireland) and maybe subject to change during a special offer period. We aim to ship all stock items before 3.00pm and we expect delivery to be the next working day. We would always advise customers that this may take 1-3 working days depending on road and weather conditions and the possibility that it may be a remote location i.e. Highlands and Islands of Scotland.

BEFORE NOON & SATURDAY DELIVERY (UK Mainland) This option is available by drilling down to the required method in the options box. Some options are chargeable regardless of order value.

BACKORDERSIf for any reason the original order is not shipped complete, we shall endeavour to fulfill any backorder as speedily as possible and there will be no subsequent delivery charge.

CHECKOUT COMPLETED You will receive a series of emails during the whole order process from order confirmation to despatch. Any payment issues may slow this process down but we will endeavour to manage this with as little delay as possible. Once registered you can log-in and print invoices, see sales history or change your details.

MINIMUM ORDER VALUE There is no charge when ordering with the Elkay Shopping Basket on-line (UK Only).

RETURNS Please contact Elkay on 01256 811118 to discuss your requirements. In some cases it may not be possible to accept returns. You will be issued with a Returns Authorisation Number (RTN) should we agree the return. Conditions Of Sale Jan 2021